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Say YES to an organized queue, that´s what a Swede, Ĺke Franzén(†) said more than 80 years ago.
He had the idea of giving a serial number to the customers in the corner shops to regulate the
sequence and to avoid the annoying queuing. He used a serially numbered block.
On the counter, there was a spike. The salespersons simply spiked the incoming chits of paper.
So there was the first form of a “display”.
During the course of the last 80 years this idea make triumphant progress all around the world and till today
has gone through many variations of development.
Josef Peter Rupp, founder and co-proprietor of MEM-O-MATIC
GmbH, made use of this simple idea and introduced
Please, take a ticket! in Germany. This idea and the products are in constant development. Today the programme offers multifunctional electronic systems with extensive software programmes up to patented GMS modules to book a date. With different queue circles the clients can be sent to the counter for their demand where they will be advised undisturbed. The statistics help to do the personnel planning and record the visitor numbers. Customers that can go around and don’t have to queue are relaxed and can inform themselves and buy. |
